I would like to thank you for all your efforts in assisting us in our search. It has been a pleasure working with you.

Family E, Long Ditton

Thank you for helping us find Anja who is a wonderful addition to our family. Your service was brilliant.
Look forward to using playtime nannies again

Dr. R. I. London

Thanks Annette and Caroline - I found everyone very helpful and Cristina is lovely so a very positive experience.

Mrs M, Cobham

I would like to say how wonderful Playtime agency have been in my life, since I’ve moved from my country to UK they have been really supportive finding the right family for me. All my nanny jobs were found with Annette’s help and I’ve to say, she always looks after her customers well. Not just because they are customers, but because they are family, and she always looks after them the same way she looks after me.

100% sure I’m more than pleased to say , Playtime agency is the best agency I have ever used in my life. Thank you very much Playtime and thank you very much Annette to always be so careful with me!

Nanny Michelle, Farnham

I can’t recommend Playtime  Nannies more highly. I got in touch with them to help me find an au pair and from start to finish have been so efficient and professional. They listened to my requirements and only sent through appropriate candidates making the process very smooth. We interviewed a lovely au pair within days of getting in touch with Playtime Nannies and she was perfect for us. They had clearly understood us as a family and knew this candidate would fit well with us. Annette was a pleasure to deal with always responding quickly to emails and any queries I had. What can be a really long and stressful process was turned into a very easy and straight forward one with no hassle at all. I would absolutely use this agency again. Thank you so much!

Family C, Alton

Thank you Annette ! You saved us and  did find some good candidates -you were a pleasure to deal with.  I will definitely use you and recommend you in future.

Family McD. Walton

Thank you for the great service. I will definitely recommend you.

Mrs N, Farnham

The service we received from Playtime Nannies while looking for an au pair was excellent throughout. More than anything, the person who "interviewed" me asked all the right questions as to forward the type of candidates that would suit our family needs. I felt she was highly experienced and professional in her approach. Needless to say, we have ended up with a fantastic au pair and we have reduced our expenses by 40% compared to before.

I will definitely use this agency again.

Mrs Fox

Fantastic service. From straightforward registration to friendly and efficient administrative assistance. Excellent candidates and plenty of support for both the au pair and the family both pre and post placement start date. Fantastic feeling of attention and support/ assistance throughout plus friendly and efficient and practical office staff.


Would recommend to anyone and will certainly use you again!

Family F, London

Thank you for all your help - you’ve been really great.


Family H, Surrey

It was a fabulous year with a very wonderful family ! I love this job !

Thank you for your help and availability.

Au Pair Adrian

Annette offers a very attentive service.

Dr. T.L -Woking

Thanks again for your help. Amazing agency I have been telling everyone about you!

Mrs G.A., Thames Ditton

I have settled in really well the family are really lovely especially the boys I am absolutely loving my job.

Thank you so much for all your help in finding me my dream job it is very much appreciated

Nanny Heidi

Thank you for all you have done for me, I shall definitely recommend Jourdains and I shall of course bear you in mind for future if I need too. Such a super efficient agency!

Nanny Suzi

You were absolutely fantastic and listened in every way on what position I would like and to find me the right family.

Once again thank you for all your help and its turned out to be really good 🙂

Katherine, one of our lovely nannies!

Katharina is absolutely fabulous! We could not have hoped for a better match, thank you for all your help.

Helen S

We wanted to let you know that she is perfect for us and the boys. A very good au pair. Thank you so much for introducing us to her, we are all very happy.

Family P. Bournemouth

once again, all my thanks to you for being so approachable and reassuring during my job hunt!

Nanny Sam S.

Many thanks for finding such a lovely girl!

Family Johnson, Southampton

So, a big thank you from me and my family to you for responding to our search so quickly and for identifying such a suitable and high quality candidate!

Family S, Farnham

All is going very well with Natalia -- she has settled in quickly and we don't know what we did without her.

Family K. Hindhead

Thank you so much for finding our nanny for us. She is just what we had hoped for !

Mrs G, Farnham

Just wanted to send this email to your team to say a big thank you for finding me a really lovely nanny job. In fact I think I'd go as far as saying it's my favourite job out of 25 years of nannying.
I had never used your agency before, and would and have recommended you to my nanny friends for the future. You also found me a temp job whilst waiting for my new job to start. Of which this was a lovely family too. finding a new job through your agency was very stress free.
My interview with you was relaxed and I left feeling that you totally knew what I was looking for and I'm sure this is why you found me the perfect family to work for.
Thanks again.

Nanny Michaela

I will be back in touch for the next season. If I may say I thought your client care and au pair care was very good, and your tips very useful.

Mrs M.E, London

Our current Au Pair placed by you has been a real gem and it is going to be a real wrench to all of us when she leaves us, so whoever comes in next really has some big boots to fill.

Young Family in Hook

I just wanted to say thank you, I had such an amazing year in Farnham and the best family. I miss them already although I'm back in Germany for 3 months, you've done a really good job and I knew I can count on you if there were any problems. I'm coming back to england next week to see the family and all the lovely people I got to know. England or Farnham has definitely stolen my heart ❤ I hope I'm gonna see you again xx thanks for everything

Maike, Au Pair from Germany

Our housekeeper is amazing and just exactly what I was looking for. Truly delighted to have such a perfect match to my requirements.

Angela S, Church Crookham

Firstly wanted to give you some feedback on Julene.....AMAZING, FANTASTIC, A DELIGHT TO HAVE IN OUR HOME!
Massive thank you for helping us find her! Its just such a shame she is going back in June! Will need another exactly the same!!!
We have given other families your details and said they should call you directly, so you may get some random calls with some new business. I really hope these parents use your fantastic service and find childcare that works for them.

Mrs. B, Mytchett

With many thanks for a good service I would always recommend your company.

Mrs R, Farnham

I just wanted to thank you for sending me to such a nice Host family. I'm happy to be here and I'm very grateful to you for helping me having a wonderful stay here in England.

Olivia from Switzerland

Jourdains offered us great candidates and advice. The service is highly efficient and helped us through the legalities and bureaucracy, so that we only needed to concern ourselves with finding the right person. They are well connected to bureaux throughout the world, so that it is possible to request an au pair from almost anywhere and they will be able to oblige.
Highly recommended!

Woking Family

I really appreciated the support and advice that I received when I first contacted Jourdain’s, it was extremely helpful as we were stuck in a difficult situation with regards to childcare and really didn’t understand all of the options and what would suit us best. Following the advice given we made the decision to have an au pair and the team at Jourdain’s were very efficient in finding relevant candidates and gave the required support during the interviewing and when we were getting prepared for our au pair to join us. The support given demonstrated a true understanding of our situation and we would definitely use the service again and have recommended to others.

Melanie from Farnham

The Jourdains agency is like no other. We signed on with around four agencies, but most of the others did nothing more than we could do ourselves. By contrast, The Jourdains make an absolutely exhaustive search and will not give up where there is any realistic prospect of finding someone suitable. Natasha makes detailed description of the hours needed and the capabilities you’re looking for and forms a clear picture of the type of individual sought. She puts forward only applicants who fit the job-description, rather than arranging interviews which will only disappoint. We have been most impressed with the support we have had out of hours for emergency childcare. We cannot recommend The Jourdains highly enough.

Professional Tilford Family

You are awesome! Sad and sulking husband has been averted! Sorry to disturb your half term break, really appreciate your help.

Satisfied Babysitting Client!

If you choose Jourdain's, you will never look back. And I say that because I had to deal with two other agencies before coming to Jourdain's. And the difference is huge. As an au pair, you need all the support, advice, guidance and patience you can get. And this is exactly what Natasha offers and much more. I found in Jourdain's security and the certainty that there is someone to check on me, to listen and consider my complaints or just worries. What is also great about Jourdain's is that they take the time and put in effort to match the you with the right family for your needs and personality. I am 100% happy with Jourdains and warmily recommend it to all my friends. Well done JOURDAINS!!!!!!!

Raluca, Alton

We owe Jourdains a huge thank you for all their help. From the very first time we got in touch with Natasha and decided to come in the UK as an au-pair couple, it was obvious that she had our best interest at heart. She gave us plenty of information about the family, advices of what we should expect and of what the family expects from us. With all the help, fitting in the family was just a matter of time.
She and her team always took the time to see us when we had difficulties, to listen to our problems and do their best to help us solving them.
I can surely say that with Jourdains, if we ever find ourselves in what seems like a dead end, we always know that we have someone to count on.

Sandra and Iulian, Winchester

A huge thank you to Tash- you have helped me so much over the past three years to find work and I have never been disappointed. You are flexible, punctual and always considerate and a very reliable source of income! Families that I have worked for have always had a high regard for yourself and the team, and seem to be pleased with the nannies and babysitters that you supply them. In turn, I have developed excellent relationships with many families and the experience from these families has been an invaluable part of my future career.
Anyway, a huge thank you for all the work you have supplied me with!

Olivia, Liphook

She was fabulous - we couldn't have asked for a more helpful, kind girl and she became part of the family straight away. We all miss her enormously. Thank you for your help and advice in finding her...

Katie, Chiddingfold

Jourdains seem to have a natural ability and flawless record with finding me -and I am sure many others- exactly the right family at exactly the right time.

I have been happy in all roles Jourdains have placed me in and appreciate the time and effort taken in making sure both the family and Nanny are suited to each other.

Natasha and the team are at all times helpful and professional, communicative and understanding… and most importantly, at all times absolutely lovely!!

Kayley, Farnham

I would like to say a big thank you to Natasha and team for all the help with employment for me in the past, they were so helpful and found me some lovely work, which gave me the opportunity to meet some lovely families, I enjoyed the work very much, and hopefully will be doing some more work for them in the future.

Jourdains offered me a very good service, and would recommend them for employment and also there services.

Christine, Bordon

Some of the things I appreciated as a first-timer was detailed information/advice on what to expect, how to select an au pair, and helpful extras, like being able to communicate via email, quick turnaround times for emails, an invitation letter template, etc. being able to skype with the au pair was also v. helpful.

Btw we really like our au pair very much - she is a big help and has fit into the family very well.

Lee-Ann, Wonersh, Guildford

Tash and her team were brilliant to deal with. She vetted every candidate before we met them - and then recommended someone that she said she would be delighted to have working with her family. Diane is brilliant - 3 years on she is still happily working with us. Diane was away for 2 weeks the last fortnight and it was a bloody nightmare!! She is brill!!! Tash really listens to what you are looking for and then delivers!

Liz, Farnham

Jourdains has always saved me, even at the eleventh hour when I have needed a babysitter. It's so nice to know that there is a company out there that you can rely on and that can make sure the show goes on come what may. Well done Tash and the team you do a brilliant job.

Lia, Wrecclesham

My experience with Jourdains was excellent. I needed someone to help care part time for my wife when she was very ill so that I could get out and about a bit. Everything was fixed within a couple of days and we had an excellent young lady who was a great help and comfort to us both.


I think the team at Jourdains is fab! Our family has had an au pair for the past 14 years and at an average stay of 9-12 months, that’s quite a few! I’ve never received a more personal service than with Jourdains and am really grateful to Natasha for all of her help and support, during what can be quite a tricky and stressful process.

Domini, Albury

I found the whole experience of dealing with you excellent. I felt you listened to what I needed, saw through to what was most important to me and put forward people that matched my requirements. Any small problems were dealt with immediately. I have and will continue to recommend you to any of my friends or acquaintances looking for au pairs or home helps.

Clare, Churt

Jourdains helped a friend and I find last minute child care and the babysitter was very competent. We will definitely use them again and recommend them.

Lucy, Farnham

Jourdains has completely reduced my stress levels over child care for both school holidays and babysitting! This is especially important as I have a child with special needs and you have always sent me people who have been great with the children.

Sally, Farnham

Natasha and her team have sourced two au pairs for us. Well make that three - the middle one only stayed a month before leaving without giving us any notice or excuses. Natasha acted superbly to find us a replacement in double quick time and without fuss. The new au pair she found us was in fact much better than the one who did a runner so it turned out to be a cloud with a silver lining. Thoroughly to be recommended.

Andrew, Sutton (London)

I have found the service to be first class. Natasha (and team) is always helpful, puts a lot of effort into understanding individual requirements and seeks and suggests the best (and most cost effective solution).

I have been so impressed with our temporary nanny, all the babysitters we have had, our cleaner and our au pair, so I think we have almost covered the full range! When we were uncertain about whether an au pair was the right fit, Natasha offered to follow up personally to explore our concerns in more detail with her, so she could reassure us. She is always helpful, knowledgeable, kind and accessible.

Natasha really does go the extra mile in trying to understand requirements and getting to know your family and situation so she can recommend a suitable candidate. I would (and do!) recommend Jourdains to anyone.

Nathalie, Farnham

We can’t thank you enough for finding our great Au Pair. You made it seem easy and you exceeded our expectations as did Janka the Au Pair. Definitely will do it again next year as it makes life so much easier.

Sarah, Bristol

I am so impressed with Jourdains. Whenever I deal with them I find they are highly professional and their babysitters have all been outstanding.

It has really been worth paying for the quarterly fee as I feel secure in the knowledge that they will always find me someone very good - sometimes at the last minute!
I can't recommend them enough to anyone.

Clare, The Sands

Hello and many thanks for your help in the past, you put us in contact with a lady who took our Barbara to the Wedding of our Grandson last December, she was absolutely delightful, and helped Barbara to enjoy the event, and looked after her SO well, we would like to take this opportunity of again thanking you for your help at that time.

Ted and Val, Farnborough

Jourdains makes social life easy. Whether it's a day, a week or a month in advance Natasha and her team can always get me a babysitter and I don't have to call round or more importantly worry about the quality of the sitter. Everyone we have had to babysit has been brilliant with the kids.

Rachel from Tilford

I love all the clients that I babysit for with Jourdains. You have great clients Tash!

Erika (babysitter extraordinaire)

Our current au pair Lisa is wonderful and has settled in so quickly. She is very helpful and picks things up incredibly quickly.

We were so lucky to find another au pair at such short notice while away on holiday. Thank you for sending through all the details of other au pairs that were suitable so we were able to find a replacement so quickly, and even allowing for the time difference as we were staying in the USA at the time.

All the au pairs that you have recommended have stayed for a long period of time and settled well into our families, which I am sure is because you look carefully at our interests and try to find someone with the same interests and hobbies.

Doctor G from Guildford